MayaMD
#WhatElse · For patients and families

What else could this be?

The most important question in medicine is often the one nobody asks. Maya helps you understand your symptoms and walk into your next appointment with better questions.

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Free. Takes about five minutes.
Why it matters

Most of us will face a diagnostic error at least once.

That's the conclusion of the National Academies of Sciences, Engineering, and Medicine's 2015 report on diagnosis. Doctors work under time pressure, symptoms overlap, and the first answer isn't always the right one. Asking "what else could this be?" helps you and your doctor consider the possibilities together.

A man reviewing health information on his phone at home
QUESTIONS WORTH ASKING

"What else could this be?"

"What would make you think it's something else?"

"When should I come back if it doesn't get better?"

How Maya helps

Think it through like a physician would.

1

Describe what you feel

Answer simple questions about your symptoms, history and medications, at your own pace.

2

See the possibilities

Maya's clinical engine, built with physicians over 11 years and covering 8,620 symptoms and conditions, shows what could be going on and how urgent it may be.

3

Talk to your doctor

Take a clear summary and your questions to your appointment, so nothing gets missed.

Maya doesn't diagnose and isn't a substitute for a doctor. If you think you're having an emergency, call 911 now.
#WhatElse · Watch

Why diagnoses get missed, in under a minute each.

Ten short films on the thinking traps behind missed diagnoses, and the one question that helps you and your doctor catch them.

REEL 01 · 0:45
Everyone knows someone
REEL 02 · 0:39
Anchoring
REEL 03 · 0:40
Premature closure
REEL 04 · 0:36
Availability bias
REEL 05 · 0:35
Confirmation bias
REEL 06 · 0:39
Diagnosis momentum
REEL 07 · 0:33
Diagnostic overshadowing
REEL 08 · 0:37
Stretched thin
REEL 09 · 0:31
Fast and slow thinking
REEL 10 · 0:28
One question

Sources cited in each film include Newman-Toker et al., BMJ Qual Saf 2023; Singh et al., BMJ Qual Saf 2014; National Academies 2015; Graber et al., Arch Intern Med 2005. Story scenes are illustrative composites.

FOLLOW #WHATELSE

Real stories of the question that changed a diagnosis.

Short videos and posts from patients and physicians on asking better questions.

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SHARE YOUR STORY

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